Families

Overview

Being a parent or caregiver to a child or young person can be one of the most important, rewarding and challenging times of life. We all know that there isn’t a manual for being a parent, but there are services and resources available in our community to make parenting easier.

This page contains information about parent education, family support services and resources that can assist with raising children and young people.

One of the strategic objectives of the Hume 0-24 Framework(PDF, 13MB) is to support children, young people and families to build strong, resilient families and foster positive relationships. Council is working in partnership with community organisations to build a strong, responsive service system that supports parents and caregivers.

Common parent concerns:

  • Siblings bickering or fighting
  • Children being bullied at school or online
  • Parenting in blended and step families
  • Children’s online and social media activity
  • Children’s dating and sexual activity
  • Puberty and physical development
  • School, childcare and educational achievement
  • Raising healthy, happy, resilient children
  • Behavioural and medical issues
  • Substance abuse
  • Independence and boundary setting
  • Cultural and language barriers

What a parenting program can assist with:

  • Improve communication and understanding between carers and children.
  • Improve confidence in parenting and discipline practices.
  • Understand and prepare for the different stages of childhood and adolescence.
  • Learn new ideas and strategies to positively manage children’s behaviour.
  • Strengthen family and sibling relationships.
  • Support children to deal with their emotions, physical body changes and friendships.
  • Meet other parents from diverse backgrounds to form peer support networks.

Support Services for vulnerable families:

Referrals for families experiencing vulnerability, family violence or crisis come through the Orange Door and Child FIRST services across Victoria. Further information about statewide family support services can be found on the DHHS Website.

Council services

Parent support organisations and programs

Resources on the web

Victorian Government Education Department Practical information for Victorian parents and carers to support their child's learning needs.
Good Grief   

The Good Grief website has resources to support children and young people who have experienced grief and loss through life events such as change, death, family separation, trauma or transition. Good Grief’s Seasons for Growth program offers children and young people a safe space to come together and share their experiences of change and loss.

Better Health Channel   

The Better Health Channel is a one stop shop for health information including child and adolescent health, parent tips and links.

Raising Children Network   

The Raising Children Network provides free, reliable, up-to-date and independent information to help families grow and thrive together. Designed for busy families and full of tips and tricks including articles, videos and interactive resources are tailored to different ages and stages, from nurturing a newborn to raising a confident, resilient teen – and helping you to look after yourself as a parent too. 

ParentWorks   

ParentWorks is a free online program for parents and caregivers of children 2 to 16. It covers topics such as managing challenging child behaviours such as tantrums, aggression, noncompliance, inattentive or hyperactive behaviour, sibling conflict, getting ready for school and/or bed, and behaviours outside the home, such as problems in the supermarket. 

Parent Effectiveness Training   

Parent Effectiveness Training program skills parents to raise resilient and responsible children without using fear, rewards, punishments or time out.

Parents to Partners  Partners to Parents teaches you simple strategies to strengthen your relationship with your partner when you become parents. Having a strong, healthy relationship benefits the well-being of your whole family. 
SHARC   

SHARC supports people to help themselves and to help others to recover from addiction such as alcohol, drugs and gambling.

Support for Fathers   

Support for Fathers provides dads with options and information about fatherhood, their relationship with their partner and connecting with their children.

Victorian Aboriginal Health Services (VAHS)    VAHS provides a range of health and wellbeing services to the Aboriginal and Torres Strait Islander community including:
  • Family and relationships counselling
  • Koori Maternity Services
  • Aboriginal Health Workers
  • In-Home support
  • Maternal and Child Health
  • Fathering
  • Anger Management
  • Family Violence Groups
  • Men’s Camps 
Victorian Aboriginal Child Care Agency (VACCA)    The Victorian Aboriginal Child Care Agency (VACCA) is a state-wide Aboriginal Community Controlled Organisation servicing children, young people, families, and community members. 
ParentHub   

Parenthub is a free online resource for Australian parents. Parenthub provides current and relevant parenting and health information and is also home to a secure social network.

Parenthub provides educational referenced articles on:

  • Getting pregnant
  • Pregnancy and birth
  • Parenting newborns through to teenagers
  • Nutrition from breastfeeding and formula through to starting solids in babies and kids recipes
  • Educational and play activities including learning outcomes
  • Kid friendly indoor and outdoor places to go 
Australian Breastfeeding Association (ABA)    The Australian Breastfeeding Association (ABA) is Australia's largest breastfeeding information and support service. Breastfeeding is a practical, learned skill and ABA helps more than 80,000 mothers each year. ABA also provides up-to-date information and continuing education for thousands of health professionals working with mothers and babies including:
  • 24-hour Breastfeeding Helpline
  • LiveChat
  • mum2mum app
  • local support groups
  • antenatal classes
  • print and digital resources
  • breast pump hire
  • information for employers and breastfeeding employees including resources for the creation of breastfeeding friendly environments/workplaces
  • free info kit 
MySchool The My School government website can help you find data on the performance of every school in Australia.

 

This includes the school’s:

  • Enrolment numbers
  • NAPLAN performance
  • Funding
  • Term dates
  • Respect Matters program
  • School research and reviews
  • Student support services 

Facebook resources

Dads of Hume           Dads of Hume is an online group ran by fathers who establish a safe, enjoyable and fun peer to peer learning environment for new and expecting fathers and father figures.
The Dad Lab       Just a dad sharing fatherhood journey's and science experiments. 
Children in Hume    Hosted by Hume City Council, this Facebook page delivers news, updates and information about local services available for children in Hume.  
Babies in Hume      Hosted by Hume City Council Maternal and Child Health Team, this page delivers information and resources for parents with babies, new parents and families.
Hume Youth Services   Hosted by Hume City Council, this Facebook page delivers news, updates and information about programs available for youth in Hume. 

Helplines

Statewide, after-hours services

Child Protection   13 12 78    For children and young people whose safety is at risk
Gay and Lesbian Switchboard    1800 184 527

 

   Support services for LGBTIQA+ people.
Kids Helpline    1800 551 800 - 24 hours a day, 7 days a week    Free, private and confidential telephone and online counselling service for young people aged between 5-25.
Maternal and Child Health Line    13 22 29 - 24 hours a day, 7 days a week    24 hour telephone service staffed by qualified maternal and child health nurses.
MensLine Australia    1300 789 978 - 24 hours a day, 7 days a week   Telephone and online counselling service for men with family and relationship concerns.
Men's Referral Service   

1300 766 491 - 8am to 9pm Monday to Friday

9am to 5pm Saturday and Sunday

 

For people at risk of using family violence. Free confidential, expert support for men and their family and friends.

Nurse On Call   1300 606 024 - 24 hours a day, 7 days a week    Expert health advice from a registered nurse.
Parentline    13 22 89    Phone service for parents and carers of children from birth to 18 years old - confidential and anonymous counselling and support on parenting issues.
Safe Steps        1800 015 188 - 24 hours a day, 7 days a week       

For women and children who are victims of family violence. Web chat support service Monday to Friday 9am to midnight.

Victims of Crime Helpline  

1800 819 817 or 0427 767 891

8am to 11pm, 7 days a week

  For adult male victims of family violence and victims of violent crime.
With Respect   

1800 542 847 - 5pm to 11pm each Wednesday

10am to 10pm Saturday and Sunday

  Specialist LGBTIQ family violence service.

Resources for dads

Beyond Blue - Dadvice  Watch the series, take the dad stress test and get some tips.
Dads tuning into kids  Parent education program for dads. 
Dads4Kids Fatherhood Foundation  Fathering courses and seminars. 
Digital Dads Group  Dad groups running online.    
Drummond Street Services - Fathers Newsletter   A newsletter providing dads with useful information and tips on a range of fathering topics.
Drummond Street Services - Dad's Group   Online group for dads with children aged zero to three. 
Healthdirect - Dads in distress support services  Phone and online counselling support.
How to Dad Fun YouTube videos about dad stuff.
The Lone Fathers Association  The Lone Fathers Association, a national peak body for separated parents, is a non-sexist, non-sectarian, non-profit, and self-help educational and welfare organisation devoted to the interests of lone fathers and their children, as well as their friends, extended family, and carers.
MensLine Australia Phone and online counselling for dads.
Men's Shed A safe and friendly environment where men are able to work on meaningful projects in the company of other men, with a focus on increasing the wellbeing and health of their members.
PANDA - How is dad going? Information about anxiety and depression in dads. 
Raising Children's Network   Evidence-based information about and for dads. 
SMS4dads SMS4dads provides new fathers with information and connections to online services through their mobile phones.
Stayin' on Track Online resources developed by Aboriginal men for Aboriginal dads.  
The Dad Lab Dads and children’s creative- science experiments and activities.
The Fathering Project   Aims to promote the important role of fathers. The Fathering Project assists dads in organising activities and has supportive resources including weekly tips and links. 
The Fathering Project Podcast  Fathering facts and information on a podcast.  
YMCA Dads Gatherings  DadsLink hosts a monthly group to give men the chance to connect with other men in healthy and supportive ways.

Resources for mums

Australian Breastfeeding Association   The Australian Breastfeeding Association (ABA) is Australia's peak breastfeeding information and support service.
MumSpace   MumSpace provides digital resources to support the emotional health of new and expecting mums. 
The Mum Drum  The Mum Drum is a series that explores the range of challenges that many mothers (and fathers) experience on their journey to becoming a parent, and being a mum in the early years. 
National Council of Single Mothers and their Children Incorporated (NCSMC) NCSMC believes that having access to information and support when and as required is empowering, it enables women to make informed decisions, and better equips them to protect and support themselves and their child(ren). NCSMC gives primacy to mothers living in hardship and provides Financial Hardship, Child Support and Domestic Violence. Single mothers have and will continue to raise amazing children.
PANDA (Perinatal Anxiety & Depression Australia) PANDA – Perinatal Anxiety & Depression Australia supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.

LGBTIQA+ Support Services

Mentoring Projects  This program is part of Queerspace and involves individual one-one matching as well as family/parent matching, and groups.
My Kid is Gay  Articles and resources that may be of interest for parents of LGBTIQ+ people, including trans and gender diverse people. 
Parents of Gender Diverse Children  Parents of Gender Diverse Children works hard to give a voice to parents and those parenting transgender and gender diverse children. We know that parents who are well supported are better able to support their children; and that feeling connected, safe and included plays a vital part in creating strong and resilient families. 
Q Life

Telephone and online counselling and support for LGBTIQ+ community; this is a national service. 

Available 3pm-Midnight   

1800 184 527

QLife Resources Directory

Rainbow Network 

This service offers fantastic information about peer and social groups/events across Victoria. 

Rainbow Door 

Telephone and online counselling and support for LGBTIQ+ community, specifically within Victoria.

Available 10am-6pm every day

1800 729 367 
Transfamily

Peer Support Group – for parents, siblings, extended family and /or friends of a trans person.

transfamilyvictoria@gmail.com 

TRANS Mission 

Information, resources and support

0439 398 030

Transmission.mhfa@gmail.com

 Transcend Australia

Parent/carer support, community connection, information, advocacy and fundraising.

Parent Information Calendar 

Council, along with our community partners, run a range of informative educational workshops for parents, carers and professionals.

Our calendar of events focuses on the theme of raising resilient and healthy children and young people aged 0-24 years in Hume City.

Programs include short courses, online education sessions and family events. All events are free. 

2025 Information Sessions

Online education sessions

Early Years and Maternal Child Health 

Parents and carers of children and young people with a disability

Cyber safety workshops

First time parents

Training opportunities for professionals

Teachers, early years educators, youth workers, community workers and professionals that work with children, young people and families can access these training opportunities and resources.