Bundled branch collections

From 1 July 2024, Hume residents (including those renting homes) will be able to book free bundled branch collections to get rid of tree branches that are too big for your food and garden waste bin. Conditions apply.

Before you book:

Only accepted items will be collected. Check what we accept.

  • Items out for collection must be kept on your front lawn or driveway.
  • If you don’t have enough space, call 9205 2200 (option 3) to discuss alternate locations prior to booking. Items placed on the nature strip without permission may incur fines.

If you live in a unit, townhouse or apartment:

  • Call 9205 2200 (select option 3) to book and confirm where to put your hard waste for collection.
  • Let your Facilities Manager or Body Corporate know you have booked a collection and where the waste will be collected from.

Bookings will be available from 1 July 2024. By booking, you confirm you have read and accept the conditions of service.

Book a bundled branch collection online

We can also collect your unwanted furniture, mattresses, whitegoods and more. Find out more about booking a hard waste collection.

 

Please book your bundled branch collection before putting items out.

Check what we accept. Only accepted items will be collected.

When to put your items out for collection

Place items out the weekend prior (no later than 6am Monday) to your collection week.

Refer to your booking confirmation for your collection week.

Where to place your items:

Keep items on your front lawn, driveway, or an alternate Council-approved location.

Keep items within 2 metres from your property boundary or fence.

Ensure your waste can be collected safely

  • Keep any gates open and/or provide driveway access. Gate openings need to be wide enough to safely carry items through.
  • Keep items away from buildings, fences or cars.
  • Place items neatly. Do not stack items above 1 metre (waist height) high.
  • Only put items out that you want collected. Other items near bundled branch piles may be taken by mistake and no compensation will be given.

If we are unable to safely access and remove your bundled branches, your collection may not take place. If this happens, we will leave a note and you will need to move the items and re-book your collection.

The amount of accepted waste you can put out for collection depends on the collection size you book. When making a booking, you will need to let us know how much waste you are putting out for collection.

You can choose from the following collection sizes. The size of your collection will determine how many waste vouchers are used.

  • 2 cubic metres (1 waste voucher). Accepted items must fit within a 2m (length) x 1m (width) x 1m (height) area.
  • 4 cubic metres (2 waste vouchers). Accepted items must fit within a 4m (length) x 1m (width) x 1m (height) area.

Example collection size area:

bundled branch collection size example   

We accept the following items through bundled branch collections.

Tree branches and prunings

  • up to 75mm thick
  • up to 1.5m long
  • must be tied with string or twine only

Tree limbs

  • from 75mm to 200mm thick
  • up to 1.5m long
  • must be untied and neatly stacked
  • branches and leaves removed

Tree roots

  • must be a size/weight that can be safely lifted by one person

We cannot collect the following items through your bundled branch collection:

  • Branches and tree limbs longer than 1.5 metres
  • Branches that are untied, or tied with something other than twine or string
  • Tree limbs that are thicker than 200mm in diameter
  • Tree limbs that have branches and leaves still attached
  • Tree roots that cannot be safely lifted by one person
  • Items accepted through our hard waste collection service (please book a separate collection)
  • Wood, timber or timber pallets
  • Any other items that are not tree branches, tree limbs or tree roots.

Bundled branch collections can only be booked using available waste vouchers. The waste vouchers: general conditions apply in addition to the following:

  • A maximum of two vouchers (up to 4 cubic metres of waste) can be used at once.
  • Bookings must be made at a Hume residential address with Council’s appointed contractor.
  • A collection must be booked prior to putting accepted items out for collection.
  • Items must be kept on the front lawn, driveway, or other Council-approved location for collection.
  • Items must be placed in accordance to preparing for your collection.
  • Only accepted items will be collected. You are responsible for removing and correctly disposing of any uncollected items within 24 hours.
  • Items placed on the nature strip without approval may incur fines.
  • Items accepted under our hard waste collection service will not be collected unless a hard waste collection has also been booked.
  • Additional waste above your booking size may not be collected. If it is, the number of vouchers redeemed against your property may be adjusted and will be equivalent to the total waste collected.

Waste Vouchers: General Conditions

  • Waste vouchers are available to Hume residents and residential ratepayers.
  • Vouchers are automatically allocated each year between 1 July and 30 June. No physical vouchers are provided.
  • Vouchers can be used to book hard waste and/or bundled branch collections, and/or to drop waste off at our Resource Recovery Centres for free.
  • Each voucher allows for the disposal of up to 2 cubic metres of accepted waste. This provides a total of 10 cubic metres of waste disposal for free each year.
  • Vouchers cannot be transferred or redeemed for cash.
  • Unused vouchers as at 11.59pm 30 June each year will not be accumulated into the following financial year.

Visit our Resource Recovery Centres in Campbellfield and Sunbury to drop off accepted items.

Find out more about our Resource Recovery Centres

On Hume Clean Days, you can take garden clippings to our Resource Recovery Centres for free.

Find out more about Hume Clean Days

A free tree mulching service is available to all Hume residents to dispose of tree branches.

Find out more about our mulching days